My medical benefits from work are handled through CIGNA HealthCare. (Yeah, CamelCase and everything.) Like a lot of healthcare plans, they have a website where you can look up records, make sure billing has gone through, order prescription refills, stuff like that.
So yesterday I’m sitting here going through my credit card statement, and I see that a prescription whose co-pay should have been charged to my card some time ago, wasn’t. And I think “okay, I should give them a buzz, because if I let it go it WILL come back to bite me in the future.”
I pick up the phone. The website that everything is managed from is http://mycigna.com, and I can’t remember off the top of my head what the phone number is to contact them, aside from it being one of those 1-800-LETTERS jobs. Automatically, I think “well, mycigna.com, right? Must be 1-800-MYCIGNA.”
Dial. Ring.
“Mmmmmmm, you have come to the prace where hot, horny Asian girl can’t wait to tease and prease you…” (Swear to Glub, that’s a direct transcript.)
I had no idea that Western healthcare was moving towards Traditional Chinese practices.